You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
This article preview will expire in 30 minutes, after which it will no longer be accessible.
Home > Troubleshooting > Chromebooks (Student Devices) > My mic icon is greyed out on a Zoom call
My mic icon is greyed out on a Zoom call
print icon

On a Chromebook, you might find your mic muted and grayed out while sharing your screen in Zoom. In Zoom on a Chromebook, you can either share their system audio (e.g. to play a video), or their microphone, but not both at the same time. To talk, hit the little "Pause Screenshare Audio" button at the top of the screen to talk, which looks like a speaker:



Also, if you're about to share your screen, and you don't need audio (e.g. from playing a video on your PC), you can untick the "Share audio" box when sharing your screen:

Still have questions? Click here to chat, or call or text us at (419) 989-4857
Was this helpful?
0 out of 0 found this helpful

scroll to top icon